Shipping Policy

At Drip Kage, we work to get your order packed and delivered with care.

Delivery Locations

We currently ship within India to locations serviced by our delivery partners. Availability will be confirmed at checkout or before your order is accepted.

Order Processing

Regular orders are processed and dispatched within [X–Y BUSINESS DAYS] after order confirmation and, for prepaid orders, successful payment.

Business days exclude Sundays and public holidays.

Made-to-Order and Pre-Order Items

Made-to-order and pre-order products may require additional production time. Their estimated dispatch or delivery window will be stated on the product page before purchase.

If your order contains products with different timelines, we will clarify whether they will ship together or separately.

Delivery Estimates

After dispatch, delivery usually takes [X–Y BUSINESS DAYS], depending on your location. Regular orders therefore have an estimated total delivery time of [X–Y BUSINESS DAYS] from confirmation.

These are estimates, not guaranteed dates. If a significant delay occurs, we will communicate the revised estimate and available options.

Shipping Charges

Shipping charges, including any applicable Cash on Delivery fee, are displayed at checkout before payment. Any free-shipping offer will state its eligibility conditions.

Order Tracking

Once your order is dispatched, we will share tracking details using the contact information provided with your order.

Delivery Details and Address Changes

Please provide a complete address, PIN code, and reachable phone number.

If you notice an error, contact us immediately at [SUPPORT EMAIL]. Address changes may not be possible after dispatch.

If an order is returned because an incorrect address was supplied or delivery was repeatedly missed, any proposed re-shipping charge will be explained and agreed with you in advance.

Delayed, Missing or Damaged Deliveries

If tracking shows an unusual delay, your parcel is marked delivered but has not arrived, or your package arrives damaged, contact us with your order number.

We will investigate with the courier and arrange an appropriate resolution. Photographs of damaged packaging can help, but an unboxing video is not mandatory.

For confirmed lost shipments, we will offer a replacement or refund. Defective, damaged, or incorrect products are handled under our Return & Refund Policy.

Nothing in this policy limits your statutory rights, including remedies for qualifying late delivery.

Contact

For shipping assistance, email [kingxkaizer129@gmail.com].